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Privacy Policy

The National Association of Energy Service Companies (NAESCO) is fully committed to protecting your privacy and personal information. This Privacy Policy explains how and why we use your personal information and is intended to ensure you are informed and in control of your personal information.

We do not collect personal information about you when you visit our website unless you provide this to us. Our website and database collect certain information automatically and could be made available to us. Additional details are outlined below.

This Privacy Policy governs our data collection and usage. Our website is a product-and-services informational website to market and inform the public about our mission and activities. By using the NAESCO website, you consent to the data practices described in this Privacy Policy.

Information Collected and Stored Automatically

When you visit NAESCO’s website, the following information is collected automatically by the web server:

  • the domain name and IP address (which helps count the number of unique website visits);
  • the date and time that you access our website;
  • the pages you visit (which helps determine what people are looking for);
  • the web browser you use (which helps us design our website to accommodate a broad range of web browser software); and
  • if you followed a link to get to us, the page you linked from (which helps determine how people find us and how we can reach more people).

This information is not used to identify you; we use it to ensure our website is more useful to you.

Collection of Your Personal Information

NAESCO does not collect any personal information about you unless it is voluntarily offered. You may be required to provide some information when you use certain products or services on our website. This may include: (a) registering for a NAESCO account; (b) sending us an email; and (c) submitting payment information when purchasing products and services.

We use your information to communicate with you about our services and/or products. Additional personal or non-personal information could be gathered in the future.

Sharing Information with Third Parties

NAESCO does not sell, rent, or lease customer lists to third parties. We may share data with trusted partners or other members to help perform statistical analysis, communicate with you, or provide customer support.

NAESCO may disclose your personal information, without notice, if required or in the good faith belief that such action is necessary to: (a) comply with a legal process and/or a court or regulatory order served on NAESCO; (b) protect and defend the rights or property of NAESCO; and/or (c) act under exigent circumstances to protect the personal safety of NAESCO users or the public.

NAESCO’s website provides links to third-party websites such as YouTube, Twitter, LinkedIn, etc. We do not have any control over the privacy practices or business practices of third parties. If a third-party website requests personal data from you, the information you provide will not be covered by this Privacy Policy.

Tracking User Behavior

NAESCO may keep track of the websites and pages our users visit within our website domain to determine user engagement of NAESCO services. This data is used to deliver customized content to customers whose behavior indicate they are interested in a particular topic.

Use of Cookies

"Cookies" are small bits of text that are either used for (a) the duration of the session ("session cookies"), or (b) saved on a user's hard drive to identify that user or information about that user, the next time the user logs on to a website ("persistent cookies").

NAESCO’s website uses persistent cookies. Session specific cookies may be used to improve the user experience and for basic web metrics. These cookies expire in a short time frame or when a browser window closes.

Cookies usually consist of letters and numbers and will not identify you directly. One primary purpose of cookies is to save you time. For example, when you return to NAESCO’s website, the information you previously provided can be retrieved, so you can easily use the features you customized.

Our cookie banner appears when you enter our website for the first time. Most web browsers accept cookies, but you can change your browser settings to decline cookies as an overall preference. If you do this, you may not be able to fully experience all features of our website.

Security of Your Personal Information

NAESCO secures your personal information from unauthorized access, use, or disclosure by encrypting your information using the Secure Sockets Layer (SSL) Protocol.

We strive to take appropriate security measures to protect against unauthorized access or alteration of your personal information. Unfortunately, no data transmission over the internet or any wireless network is 100% secure. As a result, while we aim to protect your personal information, you acknowledge: (a) there are inherent security and privacy limitations which are beyond our control; and (b) security, integrity, and privacy of all data exchanged through this website cannot be guaranteed.

Storing Your Personal Data

NAESCO’s website is wholly based and only stores data in the United States. Organizations that provide data processing services to us do so under contract and may be based outside of the United States. We will only allow them to do so if your data is adequately protected.

Retention of Your Personal Data

NAESCO will retain your personal data for as long as we have a genuine and legitimate reason, and not harming any of your rights and interests. This will depend on our legal obligations, the nature and type of information, and the reason we collected it. For example, should you opt out of receiving marketing emails, we will stop storing your email address for marketing purposes.

We continuously review what information we hold and will delete personal data that is no longer required or needed.

Your Rights

NAESCO wants to ensure you remain in control of your personal data and that you understand your legal rights, which are:

  • the right to know whether we hold your personal data and, if we do, be sent a copy of that personal data (a 'subject access request') within one month;
  • the right to have your personal data erased (unless it is necessary to use the data for a lawful reason);
  • the right to have inaccurate personal data rectified;
  • the right to object to your personal data being used for marketing or profiling; and
  • the right to be given a copy of personal data that you provided (which we process automatically with your consent) in a common electronic format.

There are some exceptions to the rights above and although we will always try to respond to any instructions you give us, there may be situations where we are unable to fully meet your requirements.

If you'd like further information on your rights or wish to exercise them, please contact Michelle Yoon, NAESCO’s Manager of Operations, at

Children Under Thirteen

NAESCO does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Statement

NAESCO may amend this Privacy Policy to ensure it remains up-to-date and continues to reflect how and why we use your personal data. The current version of our Privacy Policy will always be on our website.

Contact Information

If you believe NAESCO has not used your personal data properly, please contact us directly by emailing Michelle Yoon, NAESCO’s Manager of Operations, at Any questions you may have regarding this policy or how we use your personal data should be directed to her, as well.

Effective as of September 19, 2022.