NAESCO Membership
Ethical Guidelines
Each ESCO, Energy Service Provider, and Energy Efficiency
Contractor member of NAESCO pledges to do the following:
- Maintain a qualified staff of energy engineers or have such
engineers available full-time and use only such engineers in order
to ensure qualified engineering evaluation, design, and
implementation of all projects undertaken.
- Maintain a qualified staff of service personnel or use only
qualified outside service personnel to ensure effective operation
and maintenance of equipment installed by the ESCO, Energy Service
Provider, or Energy Efficiency Contractor.
- Install and make operational all equipment promised under an
energy services agreement within a reasonable time after the
agreement has been signed and all contractual contingencies have
been satisfied.
- Maintain high quality standards in both products and service.
- Make no misleading or exaggerated claims as to the level of
energy costs savings which can be expected from the services
provided by the ESCO, Energy Service Provider, or Energy Efficiency
Contractor.
- Offer to provide regular service for equipment installed by the
company and not abandon equipment placed with the user under an
energy services agreement or fail to provide other services promised
under the agreement.
- Utilize only those financing arrangements which comply with
applicable laws and regulations and which accurately value
equipment, energy savings, and other benefits.
- Represent truthfully and clearly the company's qualifications
and capabilities to perform services and provide financing and do
not misrepresent the qualifications and capabilities of other
companies.
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